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Patient Participation Group

Get involved with the practice to help us improve our service

What is the patient participation group?

The patient group is open to any registered patient to join, and its purpose is to engage patients and their voices in the future development of the NHS. Do you have ideas for improving services in the practice? Are there services you would like to see available? The group is your opportunity to let us know your view, to change the landscape. The group meets three times per year.

We always welcome patients to participate. Ask the practice manager about joining.

We welcome new members to our patient participation group

TERMS OF REFERENCE

 

  1. PURPOSE

The West Leeds Family Practice patient participation group (PPG) exists to ensure that:

‘The practice and its patients have the opportunity to work together to improve local services’

 

  1. MEMBERSHIP

The structure of the PPG will include:

  • Chair – Practice staff or trained patient champion
  • A PPG lead from the practice and a member of the wider staff team
  • Patients registered with the practice
  • Others may attend for specific agenda items

 

  1. QUORACY

5 members are required for the group to run.

 

  1. FREQUENCY AND TIMING OF MEETINGS

Meetings will take place on a quarterly basis.

 

  1. ADMINISTRATIVE SUPPORT

The PPG will be supported in its work by a member of the admin team who will:

  • Prepare meeting agendas and ensure the agenda together with any supporting papers are received by members at least five working days before a meeting.
  • Prepare draft minutes for the Chair’s approval within seven working days and issue approved minutes within 14 working days of a meeting.
  • Add all documents to the practice website following the meeting.

 

  1. FUNCTIONS AND REMIT
    • To work with the practice to understand the needs of the wider community
    • To champion the views of the wider community by encouraging the practice to respond to patient feedback
    • To contribute to the continuous long term improvement in quality of patient care and patient experience
    • To promote health and wellbeing for everyone in the local community
    • To act as a critical friend to the practice

The group will also:

  • provide a safe space for members to discuss any challenges they may face when championing the patient voice
  • provide a forum for members to share information and ideas
  • develop an understanding of the constraints and challenges within primary care
  • provide inspiration and encouragement between members
  • improve the confidence and self-esteem of PPG members

 

  1. Patient members role specification

PPG members are encouraged to:

  • Familiarise themselves with the ground rules and terms of reference for the group
  • Acknowledge diversity and consider the needs of the wider community
  • be objective, have a balanced approach, and draw on and use their perspective as a member of the public to contribute to group debates and decisions;
  • be committed to working collaboratively with the GP practice
  • Access training and peer support to where required

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