Important Notice

Posted by: Mark - Posted on:

Calverley Surgery will be closed every Wednesday & Thursday from 1/11/23 for a 6/12-month period.

By closing on these days, we can safely manage waiting areas, telephone lines and ensure staff resilience and morale whilst continuing to deliver patient care.

Telephone lines on closure days will be transferred to Glenlea Surgery to avoid any disruption to service. 

We want to help patients access the practice as easily as possible and below is a list of alternative ways to access services at West Leeds Family Practice which are available via the practice website.

www.westleedsfamilypractice.co.uk

1 / REGISTER FOR ONLINE SERVICES

  • book, check or cancel appointments with a GP, nurse, or other healthcare professional.
  • order repeat prescriptions
  • see parts of your health record, including information about medicines, vaccinations, and test results
  • see communications between your GP surgery and other services, such as hospitals.

2 / REGISTER FOR NHS APP

NHS App allows you to access lots of different health and care websites and apps with just one set of login details. You can securely access many digital health and care services with one email address and password. You will need:

  • an email address 
  • a mobile phone number

3 / PATCHS

  • Accessing PATCHS: you can access PATCHS by clicking on the banner on our GP website or using the NHS App 
  • Registering for PATCHS: you can access PATCHS by using the NHS App or NHS Login (if you have an account) or by registering for a PATCHS account. It is also possible to access PATCHS with a ‘Guest Account’ so you do not need to register, but this will mean that you will need to enter all your personal details every time you contact the GP practice, and you will not have access to view historic requests.
  • Logging in to PATCHS: Once you have registered, you can login by entering your registered email address and password.
  • Submit your request to the GP Practice: Simply choose the appropriate option regarding your request and answer a few simple questions to help your GP understand your problem. Your answers are then sent to your GP who will respond as quickly as possible during their opening hours. Initial responses may be via online message or telephone, and face-to-face or video consultation appointments will be arranged if needed.

We apologise for any inconvenience and thank you for your patience, support and understanding during this time.

FAQ’s